Vendor Registration
Privacy control

Delete Your Taaza Thela Account

This page lets Customer App and Vendor App users request deletion of their account and associated eligible data.

Request deletion

Send an email from the email address connected to your account, or clearly provide the registered mobile number so we can verify ownership.

Email Account Deletion Request

Include these details

  • Registered name
  • Registered mobile number
  • Customer or Vendor account
  • Any optional explanation

Never send your OTP, password, payment PIN or bank PIN.

What happens next

  1. We acknowledge and review the request.
  2. We may contact the registered mobile number or email to verify ownership.
  3. After verification, eligible account and profile data is deleted or anonymised within a reasonable period.
  4. We confirm completion or explain any limited data that must be retained.

Data normally deleted or anonymised

Account profile, saved addresses, profile photo, notification tokens and other personal data that is no longer required for operating, security or legal purposes.

Data that may be retained

Limited records may be retained for fraud prevention, security, complaints, disputes, payment or accounting records and applicable legal obligations. Retained information is restricted to the necessary purpose and duration.

In-app option

Where available, users can also start deletion from the app's Profile or Account Settings section. Uninstalling the app by itself does not delete the account.

Need help?

Email TaazaThela@gmail.com.